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#14333 - 09/04/08 04:55 PM Re: specifications options [Re: Retired_Guy]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10493
Loc: Canada
Hello Steve (and Bruce)

Here are a few more questions we'd like answers to:
  • We don't know what a "Citrix auto generated printer" is. Can you elucidate us a little? When do they get generated? Are they generated before or after Adagio launches?
  • When you have specified to print to the "Windows Default Printer", the program just asks Windows for the name as it displays the Print Form dialog. If you select the "Windows | Printers" panel from the Start button, what printer is Windows showing as the default? Adagio is not changing the default Windows printer.
  • You are not having any problems with the specification that is being printed, just which printer it is going to - is that correct? Bruce was having problems with the specification file changing.
  • We assume the workstation machines are running XP. Is that correct?
  • When you refer to logging out, and logging back in, are you referring to ending the remote session entirely, or just ending the Adagio session and restarting it?

Thanks for any further observations either of you can provide.
_________________________
Andrew Bates

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#14530 - 09/24/08 02:58 PM Re: specifications options [Re: Retired_Guy]
Terry Pennock Offline
Terry

Registered: 06/25/02
Posts: 276
Loc: Campbell River, BC
Hi Bruce,

Has there been any resolution to your problem with OE switching printers in a Terminal Server Session? We have a client that is experiencing the same issue. They will work for weeks, then suddenly the printer will change to one normally used by another user.

Terry
_________________________
Terry
IMS Island Microsystems Ltd
250 287-9874
terry@islandmicro.com
www.islandmicro.com

IMS Applications:
CounterSales . JobTracker . POTracker . LabelPrint . LotTracker . SerialTracker . IMScheduler . ReportGen
JobTracker can now use ServiceTracker to track jobs performed on Equipment and Machines.

Call for more information on our applications or to arrange a Demo.

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#14727 - 10/09/08 06:30 PM Re: specifications options [Re: Terry Pennock]
Bruce Offline
Adagio Guru

Registered: 06/15/05
Posts: 117
Loc: langley
sorry guys & girls I have been traveling & busy.
To recap we run XP on desktops. the server on win server 2003.
We specify the printers in all modules. Our observation is when someone new logs into the system their credentials & printer specifications over-ride the user. when the user exits & re-enters their specified printers are in place but they can over-ride the existing user. If we just change the selected printer all is good until the 3rd person enters with different printers...then it is a crap shoot if it changes & to what. We just watch for it & change before printing. When in a rush we forget to change & we print in the wrong spots.

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