Hello,

I recently got Leger 9.0 installed onto my main server...however the other 2 users are not able to access it as it comes up with a message about compatibility.. We currently need to still run 8.1 and it is there that the message is coming up.....i was advised to go to the softrak drive ..select leger then WkSetup and run that but its still doesnt work. please advise

Make sure that the shortcuts you are using to launch Ledger are pointing to the right program. Ledger V8.1 is found as the \softrak\alwin\alwin.exe while Ledger V9.0A will be loaded from \softrak\ledger\ledger.exe - the icon for Ledger V9.0A is different too.

ok i checked this out and selected the correct path for 8.1 and ran the setup and still got the message about compatibility

Do you get the error message right when you try to open the ledger module, or not until you try to open the actual data set?

Have you converted your data to ledger 9? Once it's been converted to 9, you won't be able to open it in 8.1 anymore.

this error message comes after i have logger in user name/passowrd.....and no data has been converted as yet stll usuing 8.1 as instructed

Hi, ANV,

So, one of three users is able to log into Ledger 9.0 without receiving an error message. And, that user is not opening a company dataset at all.

However, the other two users receive an error message when they try to run Ledger 9.0.

What is the exact error message that the other two users receive?

Your current version of

Adagio Ledger

is not compatible with version of

Adadio Ledger

database you are currently using

Hi, ANV,

This is the error message that Adagio Ledger 8.x will give someone when they try to open a dataset with GL8.1A that has already been converted to Adagio Ledger 9.0A.

Make sure that, when users are running GL8.1A, the datapath they are pointing to on their GL log in screen is pointing to a datapath that is still in GL8.1A format.

If you are not meant to be running Ledger 9.0A on your live data yet, you will want to be certain (if you do run the program), the datapath you are pointing to on the Ledger 9.0A log in screen is either pointing to (a) sample data or (b) a backup copy of live data that is stored in a different folder than the live data is.

If you are still experiencing difficulty, you might want to contact your Adagio dealer for direct assistance.