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#12589 - 05/06/08 01:02 PM Batch Status Report - Cannot Clear In Error Batch
BrendaToo Offline
Adagio Fan

Registered: 04/21/04
Posts: 35
Loc: Vancouver, B. C.
Hi, I am trying to do the year end processing checklist. When I try to run the close current fiscal year function - it tells me I have to print and clear the batch status report. I have already done that but it does not clear the In Error batches. I also cannot access the In Error batches to delete them.

Thanks, Brenda

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#12590 - 05/06/08 01:48 PM Re: Batch Status Report - Cannot Clear In Error Batch [Re: BrendaToo]
Douglas Dickie Offline
Adagio God

Registered: 06/02/99
Posts: 4413
Loc: Vancouver, BC
I'm assuming you have Ledger v9 with service pack 20080402 installed. It is helpful f you list this information with your postings.

Contact your Adagio dealer and ask them for the April 30th hot fix. After installing backup your data and run the Data Integrity Check. It will detect these errors and give you the option to Rebuild. Click on the Rebuild button to fix the errors.


Edited by Douglas Dickie (05/06/08 01:49 PM)
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com

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#12598 - 05/06/08 04:59 PM Re: Batch Status Report - Cannot Clear In Error Batch [Re: Douglas Dickie]
BrendaToo Offline
Adagio Fan

Registered: 04/21/04
Posts: 35
Loc: Vancouver, B. C.
Thanks, were can I download this hotfix?

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#12600 - 05/06/08 07:18 PM Re: Batch Status Report - Cannot Clear In Error Batch [Re: BrendaToo]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11532
Loc: Vancouver, BC Canada
You need to get it from your Adagio consultant - it is not available from the usual Download Service Pack area.
_________________________
Regards,
Softrak Tech Support

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