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#12507 - 04/30/08 10:30 PM Bank Reference Number
erin p Offline
Adagio Buff

Registered: 03/30/08
Posts: 50
Loc: Goderich, Ontario
While posting a manual cheque in Payables I accidentally keyed in the same cheque number for 2 different transactions. I'm not sure why, but Payables allowed me to post and clear these cheques.

I have since retrieved into Bank Rec and now when attempting to post this batch I am receiving an error that reads "...entry 6 uses the same bank reference number previously used in this batch." When attempting to correct the mistake Bank Rec does not allow me to click "ok" to accept the change.

Am I missing some kind of rights to change this? Please help!

Thank you,
Erin Peet

A/P version 8.1A(070919)
B/R version 8.1A(070922)

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#12509 - 05/01/08 09:12 AM Re: Bank Reference Number [Re: erin p]
erin p Offline
Adagio Buff

Registered: 03/30/08
Posts: 50
Loc: Goderich, Ontario
My solution: I was able to reverse the cheque in Payables and delete the batch in Bank Rec. I then re-created the cheque with an appropriate cheque number in Payables and was able to retrieve and post into Bank Rec with no problems.

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#12512 - 05/01/08 11:17 AM Re: Bank Reference Number [Re: erin p]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11550
Loc: Vancouver, BC Canada
Hi erin,

Indeed it is allowed to post the same check number a second time in Adagio Payables. And there is an option in BankRec (company profile) to prevent posting duplicate check numbers, which can be disabled if desired, but I suspect that this was not deired in your situation.

We're glad that things are working well for you now.
_________________________
Regards,
Softrak Tech Support

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