I lost my harddrive and had to reinstall QR4W (version 6.2b 971212).
It will run ok but when I try to create a new report I get the message

Configuration Error
Library PDIRDAO.DLL cannot be opened. Please check its configuration.

I also get the same message for files
PDCTDAO.DLL
PDQCOMMX.DLL

I then get the message
Error recognizing file
File C:\QRW\ACCPAC.SSI is not a know database type. Please check again.

Any help would be appreciated.

Hi Michael,

The 3 files that you listed are not installed by Quik Reports for Windows. What this sounds like is that you have another program that uses the Crystal Reports print engine and that has over-written something that Quik Reports for Windows uses. I'm assuming that you re-installed QRWin on your local drive, to the C:\qrw directory.

C:\Windows\system could contain the file p2irdao.dll, which would be a 32-bit equivalent of the file, installed by a 32-bit version of Crystal Reports (version 5.0 or higher).

Basically, if creating a new report gives you error messages similar to these, something in the installation did not occur correctly. Make sure that the icon you use to run Quik Reports for Windows is in C:\qrw\crw.exe. Determine that the file accpac.ssi exists in the \qrw directory. Also, check that the crpe.dll file in the C:\windows\system directory has a file date of 10/2/1995 and a version of 4.0.1.5. If it is not, then another program has overwritten it, and re-installing Quik Reports for Windows would not put it back, due to the older file date. Rename the crpe.dll file you have, then reinstall Quik Reports for Windows.

Regards,

Thanks for the quick reply

The crpe.dll file has the correct date and version number.

I do not have p2irdao.dll anywhere on my system.

the files
PDIRDAO.DLL and PDCTDAO.DLL are in the windows/crystal directory and the file
PDQCOMMX.DLL is in the windows system directory.

I can still create a report but I always get those messages first so there must be something wrong somewhere.

Anymore suggestions?

Hi Michael,

I'm glad to hear you are not being prevented from creating reports.

If these messages concern you, and you do not have any other programs that use Crystal Files, you could always try renaming the \windows\crystal directory and reinstall Quik Reports for Windows. We do not install the 3 files you listed, so another program must have put them there. Of course if you do this, make sure to note any printing problems from other programs in case any of them use Crystal.

The closest file I found that we install is PDIRSSI.DLL in the \windows\crystal directory. I have files p2irdao.dll and p2ctdao.dll, which were installed by Crystal Reports 5.0.

I renamed the two dll files in the windows/crystal directory. I no longer get any errors. If I discover what program uses them I will post the info back here for your info.

Thanks for the help

Michael Fine