Some of the following may be coincidental to our problem, but I'll outline everything that's happened since our system was last working properly.

After the installation of a 3rd party program which should have not had any effect on our Adagio dictionary files, we started getting 1212 errors upon startup of Adagio modules. I ended up reinstalling all of our modules (IC/AR/AP/OE/AL/POA) and this seemed to solve the problem. Now after processing a day end in POA and OE, there are no POA sub-ledger batches appearing to be retrieved in Ledger (the OE batches are showing up).

I'm sure I reinstalled the latest versions of everything including the latest service pack for Ledger. Just to be sure, we're running:

IC 8.1A(070825)
AL 9.0A(071219)
AR 8.1A(070920)
OE 8.1A(070826)
AP 8.1A(070919)
POA v2.1 20-Feb-2007

Any help would be greatly appreciated.

Thank you,

Lucas

Hi, Lucas,

Check in your data folder, do you have an IRBRSCAL.xxx or IRBRSCGL.xxx file there (where 'xxx' represents the 3-character extension used for your dataset)? If not, this would be the cause of your being unable to retrieve the POA batch. Again, if you don't have one, are you able to restore the file from a prior backup?

Neither were there. I had to go back two days before I found an IRBRSCGL. I restored it and the batches have appeared. Thank you very much for your help! Any idea as to what might have caused this?

Thanks again,

Lucas

No problem.

It's hard to tell at this stage just what might have caused the problem. I'm happy that the problem is resolved for you though.

Have a great day.

We can't pop the cork on the champagne yet. It looks like we've had the same thing happen again. The IRBRSCGL.XXX file has gone missing again. I restored it from a backup once more and we were able to retrieve the batch. A twist this time occurred when we processed a day end in POA. We were presented with a warning that said that the IRBRSCGL.XXX file was missing and that we would not be able to retrieve the batch.

Any ideas?

Thank you,

Lucas

Hi Lucas,

I will contact you shortly with the solution to this problem.