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#10427 - 12/04/07 10:37 AM retrieving prior yr V9 password change
Anonymous
Unregistered


I am retrieving prior year data and have changed the password since that year. How do I move past the "signon failed " message, when retrieving in V9?

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#10430 - 12/04/07 11:39 AM Re: retrieving prior yr V9 password change [Re: ]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
I don't think that File | Import | Retrieve Prior Years asks for a passwod.

Is that what you mean?
_________________________
Andrew Bates

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#10432 - 12/04/07 11:43 AM Re: retrieving prior yr V9 password change [Re: Retired_Guy]
Anonymous
Unregistered


It doesn't ask for the password but when hit "load data" it comes up with the message "sign on failed". I think I will try changing my password back to the old password so that I can retrieve the years and then reset my password again.

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#10433 - 12/04/07 11:49 AM Re: retrieving prior yr V9 password change [Re: Retired_Guy]
Softrak Support Offline

Adagio Action Team

Registered: 03/09/99
Posts: 11616
Loc: Vancouver, BC Canada
When you run the Retrieve Prior Year function, try using the system administrator password, which would be SYS ans password SYS if you haven't changed from the default.

If this doesn't work, then a pointer file has changed since that prior year, perhaps due to changing networks and drive mapping. In the directory that contains the prior year back, rename the file ADSPROF.dat, where 'dat' is your data extension. When you retrieve the prior year data now, you will be asked to re-enter the currency and eztasks paths, which you should acept the default. Then you should be good to go.
_________________________
Regards,
Softrak Tech Support

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#10434 - 12/04/07 11:50 AM Re: retrieving prior yr V9 password change [Re: ]
Retired_Guy Offline
Adagio Master

Registered: 03/16/99
Posts: 10504
Loc: Canada
Can you log in with SYS / SYS?
_________________________
Andrew Bates

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