Our client is running Accpac Sales Analysis and recenting indicated that when running detail reports some items are missing from detail that otherwise reported in the past. The detail reports contain transactions from several different years so it does not appear to be a by date issue. Summary reports for similar data contain missing detail.
1) Is this a known issue that AI SA will not continue to operate properly?
2) Yes/No to 1)above. Is it possible to retrieve and report on this data with Softrak Sales Analysis, or should we assume this data is lost?
3) Either way, are there any limitations to Softrak Sales Analysis functioning properly?