Hi Taylor,

Did you say in your first post that the invoice and credit note you expected to be in History is indeed still in the Current list of transactions? So if you use the Edit Orders/Invoice/CNs function, you can find the IN and CN in question?

If so, then all is not lost. At the current time, invoices and credit notes have to be printed in order to be considered 'complete' and moved to History. It may be that the particular invoice and credit note were simply not printed. What is the print status of these documents? You may be able to re-print the document and then run Day End again.

Also, there is a field 'Moved to History' that keeps track of current documents whether or not they have been moved (so that they are skipped on future Day Ends to speed things up). From the Open Invoice grid, double-click the title bar and launch the Column Editor. Look for the field 'Moved to History' on the left side and move it to the selected fields list on the right (highlight on the left then click the right-arrow button to move to the right. Then close the column editor to see an additional column on the grid. If you see the problem invoice has a value of 'No', then it eventually will be - after it is printed and Day End is run.

If the value is 'Yes', then the document was moved to history and at some point later, subsequently deleted manually.

Hopefully it is just a matter of printing the documents to fix this up!
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Regards,
Softrak Tech Support