Hello Flo,

This is really a technical support issue, so I have moved the discussion into that forum.

Firstly, does the data pass the data integrity check? (File | Data Integrity Check)?

Also, payments are applied in Receivables, and are not recorded in OrderEntry. You can have invoices in the history of OrderEntry whether or not they have been paid in Receivables.

You can post links to images within a message. If you can take a screen shot of a report, and post the image on your web site, you can link to the image in a post.

Technical support has asked whether the transactions have any "current amount" on file. You can see the current amount when you do a transaction inquiry for the customer. If there is a current amount due, the transactions will not move to history, and will show up on a customer statement. If you want the transactions cleared to history, and removed from the customer statement, then you must enter adjustments and apply them against the outstanding transactions.

I've also edited your previous post and deleted the report text. They weren't very readable.