I do not want anything put into history, that will happen after paid and period end. My concern is the date of these invoices going back to Jan/02, why would this happen?????

Flo



SENDING YOU A COPY OF BOTH THE CUSTOMER TRANSACTION AND MAY/07 STATEMENT SHOWING 4 INVOICES THAT SHOULD HAVE BEEN DATED MAY/07 NOT JAN/02, THIS IS ONLY 1 CUSTOMER AND THIS HAS HAPPENED TO MORE THAN ONE. THESE INVOICE NUMBERS WERE NOT USED IN 2002. I CANNOT SEE HOW APPLYING THE INVOICE TO ANY PYMT WOULD CHANGE ANYTHING WHEN THE INVOICE WAS NOT THERE.

INVOICES ARE APPLIED TO PYMTS OR CREDITS, THEN CLEARED WHEN PERIOD END IS RUN AT MONTH END.

WE ALSO HAVE MANY INVOICES THAT ARE NOT PAID IN OUR HISTORY IN O/E, BUT ARE STILL CURRENT IN A/R.


#1 CUSTOMER TRANSACTION SHOWING 4 INVOICES DATED JAN/02, SHOULD BE MAY/07.

Please help I do not know, when I run my a/r reports if these invoices will be included, I highly doubt it.

I know that these reports look a bit garbled but hopefully you can make out the dates and see my problem. This support page does not have an attachment link.

Thanks,
Flo

[report text deleted by Andrew Bates for readability]


Edited by Flo (06/12/07 03:07 PM)