Hi Fong,

The usual reason for this message is that when printing a report, the work file necessary for the report already exists in the data directory or your local temp file on the workstation. Try purging out old temp files from your workstation to see if this clears it up. Also try printing the same report from sample data, so we can determine if there is something in general wrong with the program or environment, or more specific to your data.
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Regards,
Softrak Tech Support