Since we are not able to sort the "customer notes" report alphabetically to correspond to our "overdue receivables" report for collections, we've been trying to limit printing of only the most recent notes. However, when printing it always seems to include some customers that have had no activity for years. I've checked the parameters of the report and it clearly states note date between "March 12 2007 to December 31, 2017" (this is the one I'm using for example). Included in the report are customers with no notes, and no transactions for years.

Any suggestions?
Thanks in advance,
Karen