Wow! I was afraid the I picked a particular scenario. Thanks for the follow-up. Your response makes absolute sense.

You didn't get a chance to respond to the question about the print flag. If I turn on the email flag and turn off the print & fax flags can I still force a print somehow? I will be testing this feature also because as I said, the AR people want a paper copy. Please don't waste any time testing this - I ask only if you know off the top of your head and as I said I thought I remember some problem report someplace could have even been in a "ReadMe" file.