Hi Kay,

Let me correct something - maybe this will help.

If you are only printing a single invoice, then none of the restrictions are in place. The customers allowances are on the screen so you can see, but this is to allow a 'one-off override' of sending documents, even by a usually disallowed method.

However if multiple invoices are being printed, then the sending method restriction comes into play. I checked this out and indeed customers restricted from receiving emails did not have an invoice in the email queue - with an email or not.

The key here is whether you are printing one invoice or more than one. Sorry for any confusion - I was looking at the one-off scenario for the previous post, which is working as designed.

AR Statements works fine, even for a single customer statement.