Brittany at Repay has replied with this info below.

"I can confirm that device recognition is not the culprit for this error. Device Recognition was rolled out several weeks prior to the error with the Adagio Payment Processing Product. I can also confirm that device recognition has been rolled out for all Repay customers and integrations, with no impact to functionality. This is because API processing is exempt from device recognition protocols.

Our Sales Engineer Team is actively engaged with Softrack to assist with the XML error. As of this morning, the Softrack team is applying and testing a code change which we believe will address the issue.

I’ll be sure to send over any additional updates as they become available."

Rick McLeod
Sunbeam Specialties, Inc.



.