Hi Tricia80,

The Trial Balance report has an option to Include Inactive Accounts. If you remove this option selection, then either printing the Trial Balance report or using the ExcelDirect Print feature correctly excludes accounts that are not set as Active.

This is different than accessing the Account list from the View button on the toolbar, which is what I believe you were asking about in your original question. If this is the way you wanted to get the active account list from the grid into Excel, you need to follow the first step and open the Column Editor to show Active Records Only.
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Regards,
Softrak Tech Support