We have run into an unexpected problem with our merchant processing in OE Payments. In the Autopay window there is an Authorize button in the lower right. If an invoice is written and the button is clicked it actually Pre-Authorizes the transaction and is unnecessary in most invoices. If some one routinely clicks this button you will run into problems with APS and M/C.
They say: The edit monitors approved domestic purchase transactions to determine what percentage of the total volume was preauthorized. Customers are considered noncompliant if preauthorized requests account for 25% or more of the all approved domestic purchase transaction.
In order to clarify what this does, I would like to suggest that the "Authorize" button be labelled as "Pre-Authorize" to remove confusion for the person writing the invoice.
Thanks,
Rick McLeod
Sunbeam Specialties, Inc.
Attachments
Authorize Button in OE Payments.JPG (58 downloads)