Thanks Bruce. Well "I don't know" is the answer to most of your questions unfortunately as we are waiting to touch base with them so we can start asking some of these specific questions.

It happened for the first time ever this morning and that is all we know at the moment. We thought we would post it on here in the event someone else has experienced this.

The only "update" that has been applied lately (about two weeks ago) was the SysUpdater. So we don't think any updates are the culprit. We did run data integrity for what it is worth and all OK there.

We are assuming for the moment it is their environment since logging into the system is really slow (why we think maybe anti virus).

Anyway should have more details by the end of tomorrow.

Thanks for your input,

J/S