Liz:

Attaching invoices from a 3rd party solution isn't as simple as Support has made it out to be (assuming you can consider manually scanning the invoices as a simple task). After you manually scan them you will have to name each file using a very specific 22 character file name so that Adagio can correctly identify the file that needs to be attached as it generates the Statement email.

We've created a solution for our clients that use third-party software. It captures the invoices as they are printed, creates the PDF file with the correct file name, and puts it in the SoftPDF folder. For v9.2 it required Adagio ePrint. For v9.3 you will need Adagio DocStore but then we can also attach the PDF copy of your invoice to the transaction, same as if the invoice was created by Adagio Invoices or Order Entry.

If you would like more information on our solution please feel free to contact your Adagio dealer or contact me off line.