Thanks, but I have already gone through, disabled all AV and Firewall, Turned UAC off - it still can't seem to download the AdagioV3PDF.exe file - and as far as I can tell, it is all I am missing. Is there anyplace I can get this installer - support download, or someone DM me with a copy? This is so close. I'd hate to have to wait 2 days for our consultant when it is something so relatively trivial.