Hi Bob,

We've run into something similar to this with a couple of our clients. Do you have a long department group in your department list? There is a known bug in the current version of GL/FR, that if you exit with a department list enabled that has a lot of departments it won't open the next time. I'm not sure what the cut off is for number of departments, but our client's department groups that had this issue are in the dozens.

Create a new user with the same permissions as your old user, can you get into the financial reporter? If so then your department list is likely causing the issue. Until a fix is released you will need to either disable the department selector or switch to a single department before closing the financial reporter.

Lauren