We recently installed Adagio Payments and have had a problem on one computer only after we started using it to process credit cards. On our peer-to-peer server, it will complete a payment but then will not process another without getting an error message of "XML request to gateway failed". If the OE module only is closed and re-opened another payment can be processed. AR can remain open. This is not an intermittent problem. Only one payment can be processed, then the OE module must be closed & re-opened before another payment can be processed. Workstations on the network do not have this problem.

We are using OE 9.3a 191125, AR 9.3a 190821 & Adagio Payments 9.3.0.1 20180624.

Has anyone seen this problem and found a cause or a solution?

Rick McLeod
Sunbeam Specialties, Inc.