Hi Dan/Jason,
Indeed if DocStore is used, and when Archive Customer(Vendor) PDF Copy is set to save PDFs after printing/emailing forms, a PDF is saved not only in the DocStorage folder but also the SoftPDF folder. This is as expected.
In the DocStore company profile, you will see not only options for Enable DocStorage but also Enable SoftPDF. At the current time, the Enable SoftPDF is always enabled and you cannot turn it off. This is because not all Adagio programs are at the 9.3A level and support DocStore. If you turned off SoftPDF and removed PDFs from there, then PDFs would not be viewable from applications not yet at 9.3A, such as BankRec or Inventory.
When all Adagio modules are at 9.3A, I imagine that SoftPDF will become an editable option that can be disabled, since all PDFs will be findable in the DocStorage folder tree.
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And to clarify one of Dan's comments. You only ever need to run Process SoftPDF to DocStore once for any application after it has been upgraded to 9.3A. You do not need to run it periodically (ie. more than once for each 93A program upgrade).
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Regards,
Softrak Tech Support