I tried calling but keep getting the voice mail.
I'll send an email.

Because of excessive workload in 2017 the upgrades have not been done would that be a reason why the modules are very slow in opening and closing. And that it takes forever to view a report?

Also, when an upgrade and service pack have the same dates is it preferable to do the upgrade instead of the service pack? Because when I look on the Softrak website for upgrades and service packs it the same release notes. This confuses me.

Thanks Andrew.