Hi,
I reconnected this morning to our client's site to attempt to resolve by reinstalling IC 9.2A 170608.

The install prompts said this was the wrong version to install which is normal for re-installing the same version on top of itself, so I entered the previous version's serial and install codes.

Then the next prompt wanted to confirm if I wanted to upgrade from IC 9.2A 160703 to IC 9.2A 170608, which was odd because everything so far looked like I was on 170608 except the incompatible message (when launching IC) indicated otherwise.

Re-installing IC 9.2A 170608 was much quicker this time.

After re-installing, I tested IC and we can now open Inventory 9.2A without any compatibility errors being reported. Relief!

In the future, where else in the installation process can we check to determine what version is actually installed. Obviously, there is a flag somewhere or a secondary setting that notes the version installed for compatibility purposes. We would like to know because we often install upgrades outside of our client's business hours to minimize business disruption. And rather than having to wait for support on west coast time zone or guess to re-install for various module upgrade versions, we would like to be able to confirm all instances of installed versions in situations when this reported false incompatibility of module versions might arise.

Thanks,
Brian