Hello,

Sorry for the lack of response - probably because the post was late on Friday and it's a difficult question to answer on the Forum.

If cheque batches were not being correctly passed to the GL, I'm sure that there would be a lot of complaints here - so likely something else happened.

Here are some questions to answer:

• What version of Adagio Payables are you running (see Help | About).
• Was this a System Check Run or a Manual Check Batch posted?
• Was the GL Batch printed and consolidated in Payables before being retrieved to Ledger?
• In the company profile, do you include the Bank with the Control Account Set?
• Are you using Adagio BankRec?
• If you print the Check Audit List, does the cheque you are looking for appear?

Issues of this type can be difficult to track down. You may need some sleuthing on the part of your Adagio Consultant to help you figure out what happened here.