Hi Warren,

The 'error 1011' typically is given when an index file cannot be created. File rights and mismatched index/random pairs are two known reasons.

When in an item detail line, what field was attempted to use the F6 smartfinder when the error occurred? Any field with F6 capability or just one or certain ones? Knowing that could be useful, as the problem might actually be mismatched index/random file pairs on the underlying data file rather than just the SmartFinder files.

You could also try the same process on sample data, just to see if the scenario is localized to the clients data, or whether the issue is not data related. Perhaps something failed in the conversion of the data.

I believe the correct data dictionaries for OE92A should be dated April 26, 2016. I would expect different errors if the dictionaries are incorrect, but something to check.

What version of ADS32.DLL is installed? There are no known problems with this, but I did find an issue about 10 years ago where something in ADS caused this error in a particular function for a particular data set.
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Softrak Tech Support