Hi, Karen,
Yes, your dealer reported this on your behalf the other day. Thank you for providing the extra detail.
Know that this information has been forwarded to R&D.
I'm sorry but we are unable to provide an answer to your when will this be fixed question. There are just too many variables and considerations that affect this.
Rolling back to a prior version, is not possible. Your prior version data has already been converted to 9.2B.
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Regards,
Softrak Tech Support