This is way out of my league, but I had this happen at a client and they uninstalled the AdagioV2PDF printer driver and re-installed it by running AdagioV2PDF.exe under \Softrak\System\AdagioPDF.

This assumes they are using Payables 9.2B, which I believe is the only module which runs AdagioV2PDF. If they are not, you won't see the AdagioV2PDF printer driver on the list, and then you can ignore this advice.

Steve