Hi Barb,

Collapse the SmartSheet and look at column B where the accounts are. You probably have the account (range) followed by -* that lists all departments individually (ie 'Show Detail' in the Account Group), rather than -` which 'Summarizes to Account'.

For your reference, here is a short video describing the steps for creating a financial statement from the Account Group setup.
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Regards,
Softrak Tech Support