Hi Patricia,

From someone else who uses Windows 10 (I do not), there is a display setting called ‘enable high-DPI’. Does your client use this?

Apparantly in Windows 10, it is possible to set these Display Large Fonts values by monitor, in a multi-monitor configuration. Did you make the same settings for each monitor?

What are the release dates of your client's Adagio 9.2A programs? I found a note that we attempted a change in formatting, and that started in releases from March 2016 and onward. It would be good for confirmation that it works for those outside of Softrak, as it apparently made a difference for R&D Windows 10 users.