Further to your puzzlement - the error did not actually occur at a specific "time" or in an exact sequence. We only find the errors when we run the Integrity Check at the end of the day. Then we run "DataCare" which indicates the 2 customers that are affected. This is how we were able to determine the PhaseI error details. (ie: one customer was a brand new rental customer where we used the generate recurring billing function to produce a first billing earlier that day, and the other customer listed on the error report was only being viewed - there were no changes made to that customer record. Contrary to my first message, this viewing of AR information was being done from Rentrak rather than from AR itself.)

Hoping this will help determine where/why the error is occuring. Please advise as to how we might avoid these problems.

Thanks