Jean:

Installed to a standalone workstation or server?
Operating system?


My guess is that the installation wasn't done correctly in some way or you didn't have the administrative rights required to do the install.

I haven't seen this specific error message before so I can't tell you what is wrong and as no one has responded I suspect I'm not the only one.

As responding to the forum is voluntary, even for Softrak, you will need to be patient. If you need immediate assistance then please feel free to contact us.