Ralph,

Although I appreciate your frustration, I find your comments unnecessarily inflammatory and inaccurate. Softrak's compatibility page states that it is compatible with Windows 8 and 8.1 which by the way are nearly 2 years and 1 year old respectively. I hardly consider them "new". The peer to peer exception is understandable and while my client is asking for support, by no means did they complain about this issue as if it is Softrak's fault. And their problem is not even related to the peer to peer network since it is occuring on a proper network.

And if they didn't present these issues to Softrak's technical team, how would they be able to learn and improve their program to work with the operating system that it is designed to work on? Should a client who's invested thousands of dollars in a software solution simply stick their head in the sand?

We all know software is ever evolving and presents many challenges to which Softrak does an excellent job responding to. Client feedback and asking for help is much better than them abandoning the product and taking their business elsewhere.