John:

This has been an ongoing problem since, I believe, Windows v8.1 was released:

You have to rename the folder: x:\SOFTRAK\SYSTEM\AdagioPDF to x:\SOFTRAK\SYSTEM\AdagioPDFXXX

This has to be done every time you install any Adagio update.
_________________________
Douglas Dickie
AccSys Solutions Inc
Phone: 1.888.534.4344
ddickie@accsyssolutions.com