Hi Jody,

Printing a range of invoices does behave a little differently than one-off printing from the invoice grid. One-off printing will bypass some settings such as the customer-allowed or preferred way of receiving documents, but these are adhered to when printing a range. So the the answer may depend on how the orders and customers are set up.

Are customers allowed to have invoices Printed? This is seen when editing a customer and on the Invoicing tab, and perhaps what you alluded to in your original post. If customers do not allow printing, then this is why the program does not print them - even to screen.

If customers do allow printing, but it is not the preferred way, just ensure that the option to 'Match Preferred Send Method' is not selected.

And one final point. You can edit the invoice grid to add or remove columns. Include the field for 'Print Status' and 'Moved to History' to give more information about these invoices. If it has been 'copied' to History via Day End Processing, you will see a value of Yes in the 'Moved to History' column. And for printed invoices, the invoice date has to be older than that selected on the Day End Processing screen in order to delete them from current.