Hi Tony,
What version of Adagio Receivables is in use? I cannot duplicate the same scenario with the current shipping version 6.8B (20040507). I post an unapplied cash amount for a customer, then post an invoice (unmatched) with a larger amount and a later date. Lastly, I post a cash payment for the remainder of the invoice, applied to both the deposit and the invoice.
When I preview the Aged Trial Balance, calculated as of a date after the deposit but prior to the invoice and 2nd payment, the deposit amount detail prints on the report as expected.
Are the processing steps for the transactions being done differently than what I mentioned above? Are they using an older release (some work has been done to the transaction reports recently)?
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If you are referring to printing the ATB report with a Calculate As Of date after all 3 transactions, then it appears the deposit transaction is getting lumped in with the final payment. I will say that another DOS AR program does the exact same thing, but this might not be what's 'supposed' to happen - I don't know about this.