I just started using Bank Rec - I did November manually but used electronic for Dec for our main bank account. It didn't go as smoothly as I had hoped. I watched the webinar and some videos. I have the latest version and I know the webinar had an earlier one, but on the webinar, he hid pending status and then unchecked that and you could see matched items again. I could not do that. Once I exited the reconciliation or hid pending statuses my matched items disappeared for good. I could change a cleared item to outstanding, but that didn't bring back the item it got matched to on the bank statement side from what I could see. This is a bit disturbing because that would be an easy way to make a mess of the reconciliation.

One issue that may be causing mismatching with deposits was that we enter some monies on the date we technically receive them and they show up in our bank the following business day. The webinar and help say it won't match items with an earlier date in the books than in the bank. We also have a lot of times when we may have the same amounts on different deposits as we take donations online and many donations may be $25 or $50 and we have visas and mastercards both going in separately. So there can be a few deposits with the same amount over a month. I've set things up carefully so that we are entering visa and mastercard in separate deposits to help match things correctly.

I ended up restarting my whole month's reconciliation and by matching the deposits manually it all worked out. So one change I would like to see or let me know if it's there is to have the option to only automatch cheques. That part was great.

The other thing I'd like to see is to be able to see what matched what and to unmatch items on both sides at the same time and of course to keep the matching until the reconciation is posted. My hope is too that we will stay on top of the reconciliation instead of doing a month at a time.