I am adding to this thread because I believe this to be a related, albeit, not exact issue.

I have recently installed on a LAN at a new client, GL, AR, OE, and ePrint. I have a strange situation with one of the workstations. This workstation is Windows 7 Professional 32 bit.

Workstation setup was done while signed on as Administrator. OE loads and runs normally. Signed on as User #1, OE loads and runs normally. Signed on as User #2, OE requests a workstation setup. Running workstation setup does not resolve this as there is also a "mapping issue" with this user(details below).

IT has added a TEST user profile to this workstation, OE loads & runs normally.

Mapping Issue:
I initially installed all Adagio modules to the "I" drive with all workstations mapping Adagio to "I". A conflict with other applications resulted in IT reassigning and remapping to "P". This was successful excluding User # 2 on the one workstation. After running workstation setup, the user receives a message that it cannot find the files on "I". Attempting to manually point the program to "P" results in the workstation setup prompt.

I have read all the posts about similar problems but cannot rename AdagioPDF and expect ePrint to work.
I do not know if "Run as Administrator" will resolve the issue if this one user keeps cycling back to "I".
Since the "TEST" user on this workstation had no problems I am inclined, in the interest of expediency, to suggest that "TEST" replace User #2; however, felt I should share this information with the forum in the hope that any additional evidence would ultimately assist in the resolution of this kind of issue.

I welcome all thoughts and advice.

Thank you,

Sandra