There are a couple of known reasons why you would get this error.

One is that a particular Crystal DLL had a problem from version 7 (U2FTEXT.DLL) and we install the 8.5 version (8.5.0.66 or 8.5.0.98) into the C:\windows\crystal directory. If you check the properties of this file and it is 7.0... then this could be a problem. The current shipping version of Time&Billing should put this in.

The other known issue is that for Time/Disb batches only (not Bills), one of the tables had an error which caused the problem. Make sure that your QRTTBZ65.QRW table in the \qrasp directory has a file date of at least Jan 28, 2003. This table is installed by the shipping version of Time&Billing.

If neither of these 2 solutions help, then the isuue could be related to other factors, such as environment or unsuccessful installation or a problem with the report.

- Can you make the error occur on a different data set?
- Which options do you select for the report? Ranges of fields?
- Is it both Time and Bill batches, or just one report?
- What version of Windows are you running?