Hi there,
We revised our BC tax table to the new GST/PST config.
We have at least 100 customers who are PST exempt.
We changed them all to the correct status of 2.
In OE new orders are defaulting to the correct GST only status on all but 11 of them. Those ones call in as 0 still.
I have tried to find something in common for them and duuuh nuttin shows up. Some have existing orders from prior to the change, some don't. Changed the incomplete ones to the proper status didn't solve it. Took out the BC tax and put another province, save, changed back to BC, saved didn't work.
Did DIC and says there are 4 errors. Backing up now to do a rebuild but thought I would inquire while waiting.
Any clues?