It makes it very diffcult and time consuming if a person credits and rebills the invoice. Some of these invoices are already short pd by the customer, so the price adjustments are being issued two or three months after the fact (if not longer).
Therefore when the person entering the cash batch is posting pmt they will not know that the invoice has a credit and a rebill. They would have to go through the customers history and check all invoices and credits, this is what is time consuming.
Is there not another way to do this without issuing a credit and rebill or is it possible to use the Misc charges(as an item line)and have it for price adjustments only. Would this work because it will not change the qty in sales history?