Good morning,

I have noticed that in inventory when a credit note is issued for a price adjustment only (not returning product) that the system takes the total qty out of sales history of that product but not value of sale.

Example: Say you sold 5 bags @ 2.00 each and $1.25 each(inventory value), sales history shows qty sold 5, sales amt 10.00, actual cost 6.25. The customer was quoted 1.75 each, a credit note is entered for 5 @ .25, return box for qty is not checked only value diff.

When credit note is posted and day end completed the sales history will show "0" qty sold, sales amt 8.75, actual cost 6.25 and no qty is returned to inventory. Why is the qty being removed out of the sales history?

Or is there another way to enter price adjustments only?

It is much easier to show on the computer vs. writing it done.