This is a bazaar case. Can Adagio automatically reverse an entry without assistance?
A client has noticed this twice now. The first time they manually did the corrections but it has happened again and it is surely going to be a nuisance if we don't know why this is happening and a way to prevent it.
The client noticed that a batch or batches have been reversed without anyone doing the reversing themselves. November Inventory receipts, adjustments etc were reversed on December 1st. (Please see reversed transactions and description attached)
Can anyone help with this, or let me know if it’s a tech support issue so we can get this rectified at quickly as possible. It is only happening with transactions from Inventory and Order Entry
Version Running is Ledger 9.0D, Inventroy 8.1D, Order Entry 8.1E
Attachments
Reversing Issue.jpg (70 downloads)
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Ishana Alexander
Grant Thornton