Hi Tracy,

What version of Payables do you have?
Do all users get this, or just one workstation?
Does it happen every time you perform the steps to find a vendor or view transactions? Or just sometimes, for specific vendors or transactions?
If it happens every time with your company data, can you confirm whether the same error occurs with the sample data? To determine if the issue is isolated to your data or if it more related to the program.

First, ensure that the data integrity is clean.
It could be hardware/network related, where slow performance for this workstation accessing the data is not able to perform a task that it should. Access Violation errors are quite generic and don't point to a particular cause, though they often are related to the computer being low on resources.

If you can replicate the error every time for any vendor or transaction, you'll probably need to get your Adagio consultant involved.