Hi Patricia,

The way this particular report was configured and designed with ePrint was to keep both the Invoice and Credit Note Audit List reports together in a single PDF file. The Credit Note report will always append the Invoice report, regardless of the File Conflict setting.

Would you like separate PDF files? Or are you just looking for a solution to the error message that the PDF file was in use, such as a pause between reports to allow the system to release the file?
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Regards,
Softrak Tech Support