Hi Lester,

It sounds like you are trying to import quotes into Adagio SalesCQ.

Make sure that the item numbers you are importing do not include the separator characters that are "masked" into your Inventory item numbers by the setup of your item format.

When your item number layout was created way back when, you specified separator characters to improve readability of the item numbers. These characters are not typed in when entering an item number, but are printed on all reports and forms.

They should not be imported either.

In the Adagio sample data, the inventory items are displayed (and exported) as "BKH.UNI-001", but you would import them as "BKHUNI001". The separators are part of the item format, but not part of the item number.