Hi
Check the settings on the customer if they are allowed to get Invoice Faxed/Emailed.
On the Invoicing tab of the Edit customer there are 3 check boxes for 'Send Method'. Make sure that all are on.

If you select to send a single invoice it will allow regardless of this setting, but when print a batch it looks at this setting to see if the customer gets invoices by fax/email.
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Chris McDonell
Softrak Systems Inc.