good day,
i've issued a full credit against a sales invoice with partial shipments i.e. order not complete. because there was a mistake. however, after looking at the original order in adagio after the credit invoice was issued and dayend was run, it has not refreshed the original order to full "incomplete" status.
What i'd like to do is reinvoice the partial shipments, but the order says i've shipped those items as per original invoice, yet i've credited that invoice. What should I do? Thanks.